Refund policy

Please Note

All sales are final. No refunds, cancellations, or exchanges will be issued once an order has been placed.
Due to the nature of our products, custom, pre-order, and made-to-order items are non-refundable and non-exchangeable.
Please carefully review product descriptions, images, lengths, textures, colors before purchasing.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within 7 days of delivery at hbmecollection@gmail.com with your order number and clear photos of the issue. We will review the matter and work toward a resolution